April 3, 2007
By
George Spafford
A significant challenge facing organizations is the alignment of functional-area objectives to organizational goals.
From a holistic
perspective, an organization is a system of component functional areas
assembled to achieve a goal. To optimize performance of the system, we need
to ensure that the functional-area objectives are properly aligned to
support attainment of that goal.
In the course of strategic planning, goals and objectives often are
identified in documented plans and PowerPoint presentations, but a problem
lies with understanding relationships and this is where goal to objective
mapping can provide a visualization tool.
The noted Japanese quality practitioner Kaoru Ishikawa developed his cause-
and-effect diagrams to establish root cause so management teams could tackle
quality problems. Many people have seen and used his charts and may know
them as herringbone or fishbone diagrams.
For goal to objective
mapping, we are using a variation of the technique to establish and drive
causality with the intent of establishing the causal linkages between
functional areas and the goal of the organization.
This technique also builds on the seminal Theory of Constraints work done by
Dr. Eliyahu Goldratt. His amazing work helps groups better understand
how to optimize their organizations.
Organic Growth Without Alignment
In contrast, organizations that havent carefully reviewed the alignment of
goals and objectives are at risk of suboptimal outcomes. Objectives can be
thought of as vectors in that they have both direction and force.
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