Newsletters:
More Articles by Bob Violino

Regulatory Compliance Will Have Heavy Impact On IT


By

Bob Violino

| CIO Insights Article Published October 24, 2003
Regulatory compliance with HIPAA, SOX and GLB in particular is expected to spur IT spending.

Using ITSM for Infrastructure Monitoring


By

Bob Violino

| CIO Insights Article Published September 16, 2003
Application infrastructure software vendor BEA Systems is finding that IT Service Management has a huge impact on how it serves its e-business customers.

Selling ITIL to Senior Management


By

Bob Violino

| CIO Insights Article Published June 25, 2003
You're a technology executive who's sold on the potential benefits of the IT Infrastructure Library. How do you persuade the rest of the organization to go along?