By Jonathan Poe
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CIO Insights Article Published April 5, 2004
World-class CIOs create business relationship managers and measure just one metric to ensure high customer intimacy, writes META Group's Jonathan Poe.
By Jonathan Poe
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CIO Insights Article Published October 23, 2002
Hiring highly competent people is never easy. Common employment traps can easily undermine the search for talent. To improve recruitment of competent employees, savvy CIOs use a systematic approach.
By Jonathan Poe
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CIO Insights Article Published June 3, 2002
Increased global competition, economic slowdowns, and public-policy changes are bringing new issues and challenges to CIOs everywhere. With a back-to-basics focus, many CIOs are concentrating on business/IT alignment, value management, and leadership as their top concerns.
By Jonathan Poe
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CIO Insights Article Published May 6, 2002
When it comes to refreshing the skills of highly competent IT workers, training should not be ad hoc or left to employees' discretion. To boost employee performance, top CIOs define and refine the skills necessary for IT success.
By Jonathan Poe
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CIO Insights Article Published December 24, 2001
Learn the traits of successful "turnaround CIOs" to help revive dysfunctional IT organizations and drive business success.
By Jonathan Poe
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CIO Insights Article Published June 8, 2001
Collaborating with executives, transforming businesses, and enabling growth all require trust. For a CIO, creating trust is a core competency that can be learned, practiced, and mastered.