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More Articles by Jonathan Poe

Getting What You Want: Satisfied Customers


By

Jonathan Poe

| CIO Insights Article Published April 5, 2004
World-class CIOs create business relationship managers and measure just one metric to ensure high customer intimacy, writes META Group's Jonathan Poe.

Meta Report: Nine Deadly Sins Of Hiring


By

Jonathan Poe

| CIO Insights Article Published October 23, 2002
Hiring highly competent people is never easy. Common employment traps can easily undermine the search for talent. To improve recruitment of competent employees, savvy CIOs use a systematic approach.

META Group: CIO Priorities Shifting


By

Jonathan Poe

| CIO Insights Article Published June 3, 2002
Increased global competition, economic slowdowns, and public-policy changes are bringing new issues and challenges to CIOs everywhere. With a back-to-basics focus, many CIOs are concentrating on business/IT alignment, value management, and leadership as their top concerns.

META Report: Reskilling: Training the Talent to Shine


By

Jonathan Poe

| CIO Insights Article Published May 6, 2002
When it comes to refreshing the skills of highly competent IT workers, training should not be ad hoc or left to employees' discretion. To boost employee performance, top CIOs define and refine the skills necessary for IT success.

META Report: Turnaround CIOs: Resuscitating IT Organizations


By

Jonathan Poe

| CIO Insights Article Published December 24, 2001
Learn the traits of successful "turnaround CIOs" to help revive dysfunctional IT organizations and drive business success.

META Group Report: Five Fundamental Steps to Build Trust


By

Jonathan Poe

| CIO Insights Article Published June 8, 2001
Collaborating with executives, transforming businesses, and enabling growth all require trust. For a CIO, creating trust is a core competency that can be learned, practiced, and mastered.