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More Articles by Tim Young

Measuring the Value of IT Outsourcing


By

Tim Young

| CIO Insights Article Published November 22, 2004
Implementing a balanced scorecard approach to managing your IT outsourcing contracts gets you well beyond the up-time clauses in the SLA, writes CIO Update guest columnist Tim Young of Proxima Technologies.

Cutting Costs Through 'Disintermediation'


By

Tim Young

| CIO Insights Article Published July 9, 2004
To save money get rid of your redundant IT system management tools, writes CIO Update guest columnist Tim Young, chief strategy officer at Proxima Technology.