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More Articles by Liz Roop

The Surprising Reality of Support Automation


By

Liz Roop

| CIO Insights Article Published October 25, 2006
Automation is not reducing the number of help desk calls.

Automating SAM


By

Liz Roop

| CIO Insights Article Published June 19, 2006
Software asset management is an aspirin maker's dream. IT vendors know this. That's why they've come up with a host of tools to ease the pain.

Planning Greener IT Pastures


By

Liz Roop

| CIO Insights Article Published March 31, 2006
Starting an IT operation from scratch requires hindsight and foresight.

You Get What You Pay For


By

Liz Roop

| CIO Insights Article Published March 9, 2006
For cost-effective security you have to consider more than just hardware and software.

Government CIOs Benefit from SOX Hindsight


By

Liz Roop

| CIO Insights Article Published December 29, 2005
Government CIOs are now sharing the pain (and experience) of their private-sector counterparts.

Sharing the Burden of Compliance


By

Liz Roop

| CIO Insights Article Published September 30, 2005
Sarbanes Oxley compliance means your third-party services providers must be compliant too.