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More Articles by Esther Shein

Working the Public Sector


By

Esther Shein

 | CIO Insights Article Published September 24, 2004
As the new director of IT for the City of Dallas, Brian Anderson faces similar challenges to private sector CIOs but with a twist ... there's no profit margin to think about.

Managing Change at a Manufacturing Firm


By

Esther Shein

 | CIO Insights Article Published June 15, 2004
CIO Update talks with Keith Goldstein, vice president of Information Technology at Arthur Blank & Company, about what it takes to manage change at a multimillion-dollar custom manufacturing company.

CIO Update '1-on-1' With Eric Bischoff


By

Esther Shein

 | CIO Insights Article Published April 22, 2004
Moving up from the mailroom to the senior IT manager for Quick International Courier, Eric Bischoff has seen it all. In this exclusive interview with CIO Update, he shares his views and insights into IT and how to use it to gain competitive advantage.

Bringing Decentralized IT Together at AIG


By

Esther Shein

 | CIO Insights Article Published August 28, 2003
The CTO and CIO of one of the world's largest insurance and financial services organizations talk about managing the technology side of a large, decentralized organization.

Hilton Hotels CIO Talks 'OnQ'


By

Esther Shein

 | CIO Insights Article Published July 15, 2003
In this exclusive CIO Update interview, Hilton Hotels CIO Tim Harvey discusses the challenges of running a network spanning 2,100 hotels, privacy and information security, and Hilton's proprietary software designed to improve customer service.

Lessons of a University Libraries CIO


By

Esther Shein

 | CIO Insights Article Published June 9, 2003
In this CIO Update interview, the chief information officer of university libraries at USC discusses technology, the mission of higher education and the importance of being a 'change agent.'

Putting The Tech in Teddy Bears


By

Esther Shein

 | CIO Insights Article Published May 2, 2003
There's a lot more than cute radio ads behind Vermont Teddy Bear Co.'s explosive growth of recent years. In this exclusive CIO Update interview, IT director Bonnie West discusses how technology helps drive revenue and cut costs.

Johns Hopkins' CIO On Making IT Serve Health Care


By

Esther Shein

 | CIO Insights Article Published April 11, 2003
Stephanie L. Reel is CIO at Johns Hopkins University and VP of Information Services for Johns Hopkins Medicine. In this exclusive CIN interview, Reel discusses using technology to improve patient safety and ensure patient confidentiality.

Cyberspace Security: The Symantec View


By

Esther Shein

 | CIO Insights Article Published March 25, 2003
In this exclusive CIN interview, Symantec CTO Rob Clyde talks about best practices for securing cyberspace and why we're seeing an increasing number of computer viruses.

Flying Along Technology's Bleeding Edge


By

Esther Shein

 | CIO Insights Article Published February 25, 2003
In this exclusive CIN interview, Jeffrey Cohen, CIO at JetBlue Airways, discusses how technology is being used to create efficiencies and save the low-cost airline significant operating costs.

Easing The Pain Of Managing Health Care Plans


By

Esther Shein

 | CIO Insights Article Published January 31, 2003
Choosing and managing a health care plan for your corporation can be an endless burden. A Massachusetts company offers software designed to make this critical task easier and less costly.

Schneider National CIO on Supply Chains, Risk Calculation


By

Esther Shein

 | CIO Insights Article Published December 31, 2002
Steven J. Matheys is chief information officer for Schneider National Inc., a leading provider of premium transportation and supply chain management solutions. In this exclusive CIN interview, Matheys discusses supply chain management, the rate of change and other IT topics.

IT Insights From Intel's CIO


By

Esther Shein

 | CIO Insights Article Published December 19, 2002
Doug Busch is vice president and chief information officer of chipmaker Intel Corp. In this exclusive CIN interview, he discusses how he coordinates Intel's IT solutions and efforts to be a 100% e-corporation.

IT Pros Weigh In On U.S. Cyberspace Security Strategy


By

Esther Shein

 | CIO Insights Article Published December 13, 2002
Information technology organizations overall are reacting positively to the Bush administration's National Strategy to Secure Cyberspace. The plan outlines steps the U.S. will take to secure IT networks and systems necessary for the nation's economy, defense, and critical services.

The Evolving CIO


By

Esther Shein

 | CIO Insights Article Published December 3, 2002
CIOs must continually keep their skills fresh and their learning curve up if they are to remain effective. What's becoming more of a phenomenon is the evolving role of CIOs and how they are learning to meet the challenge.

Wanted: CIO/Miracle Worker


By

Esther Shein

 | CIO Insights Article Published November 11, 2002
With IT budgets shrinking, CIOs must work harder than ever at prioritizing and learning to make do with less, say executive recruiters who are seeing a need for candidates with multifaceted skill sets.

Boosting The Bottom Line At JPMorgan


By

Esther Shein

 | CIO Insights Article Published November 8, 2002
In this exclusive CIN interview, the global head of technology for investor services at JPMorgan discusses the value of a recently implemented database architecture to the financial services giant.

Driving Supply-Chain Performance At GM


By

Esther Shein

 | CIO Insights Article Published October 30, 2002
Supply-chain technology has become critical to global corporations such as carmaker General Motors. In this CIN interview, Cherri Musser, GM's executive in charge of supply chain and B2C applications, talks about migrating to a Web-based system and the virtues of 'Demand Sensing.'

The Hartford CIO Eyes Business Impact Of IT


By

Esther Shein

 | CIO Insights Article Published September 9, 2002
In this exclusive interview, David Annis, CIO of information technology at The Hartford, discusses Linux, technology innovation and vendor relationships.

Mail To Email: An Interview With The U.S. Postal Service's CTO


By

Esther Shein

 | CIO Insights Article Published August 8, 2002
In this exclusive CIN interview, U.S. Postal Service CTO Charles E. Bravo talks with veteran tech writer Esther Shein about upgrading technology to reduce costs, how the world's largest intranet is used, and security in the age of terrorism and anthrax.

State Of IT: The View From Pennsylvania


By

Esther Shein

 | CIO Insights Article Published July 18, 2002
As deputy secretary for information technology for the Commonwealth of Pennsylvania, Charles Gerhards directs statewide IT policy and oversees operation of the Commonwealth Technology Center. In this interview with CIN, Gerhards discusses ERP applications, security and the importance of interpersonal skills in project management.

Profile: CIO Shares Credit for AmeriCredit's Success


By

Esther Shein

 | CIO Insights Article Published May 9, 2002
AmeriCredit's Joe McClure -recently named a top financial CIO - talks about leveraging technology to support the fast growing auto-finance business and offers his secret to a miniscule turnover rate among IT staff.

Curbing Security Threats is Red Cross Exec's Priority


By

Esther Shein

 | CIO Insights Article Published March 26, 2002
Ron Baklarz, the first chief information security officer at the Red Cross, talks about protecting the charity's networks and data - and why the CISO position is surfacing in enterprises like his.

E-Commerce Product of the Year 2001


By

Esther Shein

 | CIO Insights Article Published February 26, 2002
datmation-poy.gif Web analytic tool WebTrends Live 3.0 from NetIQ was voted the most popular e-commerce software of 2001 in Datamation's annual Product of the Year survey.

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