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Debunking the Top 5 SLA Myths


By

Steve Martin

| CIO Insights Article Published June 7, 2011
More SLAs are not better, better SLAs are, writes CIOUpdate guest columnists Steve Martin and David Borowski of Pace Harmon.

Are you Prepared for an Outsourcing Code Red?


By

Steve Martin

| CIO Insights Article Published August 14, 2009
Satyam's January meltdown is a stark reminder of why you need an outsourcing back up plan, writes CIOUpdate columnist Steve Martin of Pace Harmon.