"Project management skills must be stressed to smooth out the bumps and make offshore software development into a truly collaborative endeavor," said Tom Sundsboe, a director of Moscow-based offshore outsourcing firm Luxoft.
Intel, for example, has a heavy investment in offshore resources. Yet it retains a massive U.S. based IT contingent. Intel advocates the "two-in-a-box" approach, i.e. a project manager from the client company and one from the offshore vendor are constantly involved in face-to-face discussions and eventually think as one with regard to development projects.
"Using this method, our overall results have far exceeded expectations," said Intel's Richard Wirt, who spent 11 years building up Intel's interests in Russia. "It instills the necessary communication and cooperation to bridge any cultural divides."
Want to talk about outsourcing or just need to vent? We'd like to hear from you in our IT Management Forum.