Outsourcing Your Core Competencies
Many CIOs balk at outsourcing their core competencies, whether it is an ERP implementation or maintaining critical infrastructure, yet they routinely outsource one of the most integral functions of their business unit without a second thought, passing on the people process to HR. Human Resource gets an undeserved bad rap, and ends up being the scapegoat for CIOs who do not want to manage the people process within their IT organization.
With IT so heavily reliant on people, it is amazing that we spend countless hours studying the latest compliance initiatives, or debating the merits of the methodology du jour rather than taking a long hard look at how we hire and retain IT staff.
While dealing with machines is far easier than dealing with peoplethey do not cry, demand undeserved raises, get sick or ask for the impossiblethere is nary a leader who cited the machines or methods they worked with as the cornerstone of what made them successful. Rather, a truly excellent leader stands out due to the people that surround and follow him or her. Focus on this most important asset, and organizational excellence will follow.
Patrick Gray is the founder and president of Prevoyance Group, located in Harrison, NY. Prevoyance Group provides strategic IT consulting services. Past clients include Gillette, Pitney Bowes, OfficeMax and several other Fortune 500 and 1000 companies. Patrick can be reached at firstname.lastname@example.org.