Build a buddy system
Mentoring is another great retention tool. Employees want to know their employers care about their professional development, and by giving them a support system, you help them succeed in their jobs. Mentors can be assigned to assist new hires and junior staff, but keep in mind that theyre also valuable for more experienced IT professionals, who may benefit from guidance in such areas as management techniques, budgeting and advanced technologies.
Keeping employees happy doesnt have to break the bank. The key is to see your staff as individuals and customize your retention efforts so theyre meaningful. For example, tickets to a local football game arent very rewarding if no one in your group is a football fan. Consider surveying your employees periodically to find out what types of benefits and programs theyd like your firm to add. Youll encourage your top performers to turn a deaf ear when the competition calls.
Katherine Spencer Lee is executive director of Robert Half Technology, a leading provider of IT professionals for initiatives ranging from e-business development and multiplatform systems integration to network security and technical support. The company has more than 100 locations worldwide and offers online job search services at www.rht.com.