What follows are some key IT employment trends you should be aware of:
Hiring Activity Remains Moderate - The Q3 2009 Robert Half Technology IT Hiring Index and Skills Report found that moderate hiring activity is still taking place. CIOs across the U.S. plan a net 2% hiring increasethe same as the previous quarter.
Those who are expanding their IT departments attribute the demand largely to an increased need for customer/end-user support and rising workloads. Organizations that have experienced layoffs or hiring freezes are finding that they can no longer hold off on filling critical roles, particularly those that can help them gain a competitive edge through quality service or by maximizing technology.
If you have asked your team to assume more responsibilities in the downturn, watch for signs of burnout, such as tardiness with projects, increased absences and a growing number of mistakes. These may indicate its time to add staff again or bring in project IT professionals until you are ready to make full-time additions.
Bright Spots Exist - Networking is the dominant area for growth, according to CIOs polled. Network administration (LAN, WAN) was cited as the technical skill set most in demand. Networking was ranked as the job area with the greatest expansion. Your networking staff may have positive prospects in the employment market, so make sure you track their satisfaction levels and take action to retain their talents.
Support roles are also being filled. Desktop support was the second most sought after skill set. Help desk and technical support also came in second as an in-demand job function.
Multi-talented Candidates are in Demand - Companies that are hiring are looking for multi-talented candidates. Individuals who possess diverse technology skills and can participate in a variety of projects are valued. Faced with limited resources, firms need IT professionals who can fill multiple roles within a group. When evaluating candidates, look for experience in several different specialties and cross-train current staff so they can assume other positions when needed.
Many firms are recognizing the benefits of having a flexible workforce. One out of five technology executives plan to add a mix of full-time and contract or project professionals in the third quarter. In doing the same, you can adjust your staff levels quickly to keep up with changing market conditions. At the same time, you can keep fixed labor costs down and minimize the risk of layoffs of core personnel.
Certain Industries Expect Increased Hiring - The IT Hiring Index and Skills Report found that transportation, communications, and utilities will see the strongest hiring activity in the third quarter, with a net 11% projected increase in IT staff. CIOs in this sector said an increased need for customer/end-user support is the reason for heightened demand for IT professionals. The professional services industry and the finance, insurance and real estate sector also forecast employment growth above the national average, with CIOs citing rising workloads as a primary factor for the need for more IT personnel.
Additionally, greater demand for IT staff is expected in the healthcare sector. The government-supported move to electronic medical records is creating a need for professionals who can manage and implement the conversion process.