"We reported another quarter of strong revenue and operating income results in a very tough environment," said Microsoft Chief Financial Officer John Connors. "While there is obviously a great deal of economic uncertainty ahead, our ongoing investment in R&D has resulted in a broad product pipeline, including upcoming releases of Windows Server 2003, Visual Studio .NET 2003, Exchange 2003 and Office 2003. We believe that these innovative products will enable our customers to get more productivity and value out of their IT investments."
The company singled out its Information Worker, Server Platforms and Business Solutions lines as the driving forces behind its positive results. It noted that Information Revenue rose 9 percent year-over-year, driven by demand for Office XP. Looking forward to the forthcoming Office 2003 suite, the company said initial customer demand for the Beta 2 version of that product has exceeded demand, and it now plans to issue more than 600,000 copies of the Beta 2 kits. The Office 2003 productivity suite is scheduled to hit shelves this summer.
But the shining line for Microsoft as far as growth is concerned was its Business Solutions, which posted 96 percent year-over-year growth. Microsoft attributed the success for the line to the inclusion of revenues from Navision, which it acquired in July 2002, and added that it has also been pleased with response to its new Customer Relationship Management (CRM) product.
"We are pleased with the initial customer and partner enthusiasm for Microsoft CRM," said Doug Burgum, president of Microsoft Business Solutions. "At the end of the quarter, we already had over 1,000 authorized partners and more than 150 ISVs for Microsoft CRM. Microsoft CRM represents a key component in our overall mission to deliver transformational solutions that enable businesses in the midmarket to enhance and deepen the relationships they have with customers."
However, Microsoft noted that PC shipments were somewhat weaker than expected, and the current outlook does not look much better.
"There is no clear indication that demand for PCs or corporate IT spin is improving and our expectations aren't dependent on an improved economic environment," Connors said.
Overall, Microsoft reported revenue of $7.8 billion for the quarter, an 8 percent increase year-over-year. It also reported net income of $2.79 billion, translating into diluted earnings per share of 26 cents. According to First Call, which averaged the estimates of 25 analysts, Wall Street was looking for the company to report EPS of 25 cents. Multex had a consensus estimate of 24 cents per share on revenue of $7.73 billion.
Looking ahead, Microsoft said it expects fourth quarter revenue to fall in the $7.8 billion to $7.9 billion range, with diluted earnings per share of 23 cents or 24 cents. Connors said the guidance is somewhat lighter than earlier forecasts due to assumptions around MSN subscriptions, a modest decline in assumptions for enterprise spending and the recently-announced cut in the price of its Xbox game console in Europe.
Connors said the company is beginning to see heightened churn with MSN as a result of the expiration of multi-year rebate programs it introduced several years ago.
Still, the company also bumped up its full fiscal year guidance from between 95 cents and 96 cents a share to diluted EPS 97 or 98 cents a share on revenue of about $32 billion.
The company also provided guidance on FY04 which may give investors a slight pause. Microsoft predicted diluted earnings per share will come in at $1.04 to $1.06 for the year on revenue of between $33.1 billion and $33.8 billion. That comes in below the Multex consensus of EPS of $1.08 on revenue of $34.9 billion.
The heightened guidance for FY03 comes on the same day Standard & Poor's computer software equity analyst published his latest forecast for the software industry -- a forecast which predicted that the industry's turnaround is on hold until late 2003.
"Demand for personal computers remains weak among consumers, and information technology spending at the corporate level continues to be constrained," Jonathan Rudy, CFA, computer software equity analyst and author of the report said. "As a result, Standard & Poor's does not anticipate a return to solid growth in the software industry as a whole until late in 2003. Aided by the anticipated improvement in the economy, however, the software market may briefly return to low double-digit growth at year-end, reaching $200 billion in sales, but this pace will not likely be sustainable."
He added, "The software business is increasingly diversifying into the enterprise market. While corporate software spending will depend on overall capital budgets and information technology allocation decisions, Standard & Poor's believes that key areas of software, such as storage and Internet security, will likely take share from other areas of the IT budget, even if overall spending doesn't recover strongly."
But Connors said Microsoft is neither counting on an upturn in spending nor a significant decline.
"If demand improves, it should lift all boats," he said. "If it declines, we would not be immune to the impact."
However, he added, "There is no doubt we're in a much better competitive position ending FY03 than we were at the outset of the year. From a macroeconomic standpoint, we're exiting a difficult year and entering one of uncertainty."