Compuware, a specialist in the market for software that manages IT operations, bought Denver-based Proxima for its Centauri product, a software platform designed to help companies get a better grip on delivering IT services.
Steve Tack, director of product management for Compuware's Vantage lines, told internetnews.com that Compuware's Vantage strength lies in the actual metrics for service level management, and Centauri will help Compuware render those metrics more readable for customers.
"We see the Proxima technology solution as offering a lot of value in combining application metrics, infrastructure metrics and service-desk metrics and organizing them and communicating them to help IT manage business more effectively," Tack said.
Compuware's purchase of Proxima has more general value, too.
With more and more IT processes being fostered by businesses, as well as the increase in federal regulations that require tighter controls of IT practices, corporations need better management software to help them align computing resources with business processes.
Business service management (BSM) is a crucial component of such IT and business process fusion because it allows IT managers to work better with customers and to prioritize service delivery.