META Report: Secondhand Hardware A 'Risk E-Business'

By CIO Update Staff

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By Philip Dawson

The dot-com debacle has left truckloads of new or barely used servers saturating the market, hurting vendors such as Sun Microsystems. Project managers and procurement staff must weigh the risks associated with the secondhand hardware market.


Through 2005, the secondhand server market will account for less than 5 percent of installed production platforms. In a buyer's market, as server platforms become more commoditized, they become easily substituted; therefore, secondhand value will deteriorate nearer to 35 percent to 40 percent compounded (from about 25 percent) per year.

However, the secondhand market will pressure server vendors to reduce margins and increase discounts as platforms become less differentiable. Likewise, the inventory of computer scrap is becoming more of an issue for vendors. Purchase decisions for electronic devices are increasingly influenced by environmental concerns.

In Germany, for example, legislation has been enacted that forces computer manufacturers to recycle existing equipment when upgrading a customer to new systems. In many companies worldwide, waste disposal and resource preservation issues are being made high priorities. We expect component recycling and reuse to become more of a manufacturer's legal requirement and this, too, will increase the cost of goods and erode margins.

From 2002, despite the global economic recovery, we do not expect hardware prices to recover or the secondhand market to be an attractive proposition for production platforms.

We believe users should not consider the secondhand market for production systems, because this will have negative warranty, maintenance, and service-level impact, as well as increased costs. Although discounts may initially look attractive, users must balance potential savings against increased risks and opportunity costs. These include difficulty in finding particular configurations or current product lines, and unpredictable time-to-in-service-deployment (due to shipping, reinstallation, and vendor certification).

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We recommend targeting any savings toward improving infrastructure planning and developing more unified (e.g., replicable) platforms and services, thereby minimizing future integration and life-cycle costs. However, legitimate refurbished or resold hardware from the vendor or its channels is a viable option.

The following is a summary checklist of the potential savings from street prices and the levels of risk from different channels of the secondhand hardware. These are:

Infrastructure planning and development staff should assist traditional finance procurement departments in assessing the cost of the secondhand hardware. A glut of nearly new hardware is available on the market that looks attractive to finance departments (compared to new), but several issues must be considered when using secondhand hardware for production platforms. These are:

It is natural that finance departments will be attracted to secondhand hardware savings. But to expect them to select the best-used platforms and best fit for infrastructure layers from the best source is unrealistic. Infrastructure developers must assist finance departments in selecting the equipment and determining the true overall cost.

Business Impact: In general, users should not consider the secondhand hardware market for production systems. They should, however, leverage the surplus in the resale channel to strengthen their hardware platform negotiations. Vendors' surpluses and refurbishments with full warranty can be considered for internal or development systems.

Bottom Line: The initial savings of secondhand hardware is offset by the cost of integration and maintenance (including hidden opportunity costs).

Philip Dawson is a consultant for META Group, an IT consulting firm based in Stamford, Conn.