Vortals Making a Comeback
A search for golf courses in Florida might return a Florida State University student's home page recounting his last summer's internship at a golf course. A golf.com vortal could instead lead searchers to more-reliably relevant search results.
There are five reasons why Web vortals declined five years ago and why they are now set for a comeback. After listing these, I will discuss how enterprises can borrow these ideas and jump early into emerging enterprise vortals.
Now, modern meta (federated) search software can simply meta-search remote search services, under a subscription if needed, rather than license their content and bring it in house. Then, search results from one's own search engine can be blended with the remote search results into one overall list. Web meta-search engines do this blending quite effectively.
Today, directory building is being superseded by search technology combined with clustering of search results, which give the benefits of organized information without the endless costs and headaches of directories.
Now that Web vortals are poised for a resurgence, what are the implications of Web vortal technology for the enterprise, and how does it all come together?
The advertising business-model issue (No.5) and bandwidth costs are less relevant for the enterprise but the other improved circumstances fit squarely with enterprise needs and opportunities.
Enterprises can now develop topic-specific search portals within weeks, for the benefit of either their own knowledge workers or their customers. As an example, a company whose main product is finite-element-methods software for materials engineers can follow these steps:
The entire process can take as little as a few weeks. Further time can be spent identifying new resources and adding them modularly to the vortal.
The cost involves the time of engineers and librarians, for whom the task is interesting and motivating, the enterprise software costs of search, meta-search, and clustering, and a server or two.
The example was finite element methods, but any business or company, or department or research group within a large corporation, has its specialties. Those search boxes perfectly embodies the idea of a topic-specific Web portal with crawls of external Web sites and its own content, meta-search of other search engines, and clustering of the joint search results.
Web vortals are back and enterprise vortals are set to emerge, driven by the tremendous leaps in technical convenience and affordability and the competitive need for information advantage.