"The problem is pretty widespread," says Paul Robertson, director of risk assessment at Herndon, Va.-based TruSecure Corp. "We did a study that showed that about 70% of companies with firewalls are vulnerable to attack because they're not configured properly or they weren't deployed correctly. And my gut says that's actually a low percentage."
Robertson and other analysts say the problem is only growing as users demand more features, layoffs dwindle the number of trained IT and security workers, the quick turnaround of new software versions leaves little time to master new features, and companies focus on making things easy to access at the expense of making their information secure.
"It is a problem," says Richard Power, editorial director of the Computer Security Institute. "Most companies don't have a dedicated security staff. Instead, it's just part of some over-worked administrator's job. That's simply not enough and it's leading to some real problems."
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How To Get The Most Out Of Your Security Software: Tips on how companies can make sure they're properly using the security technology they already have.
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