Situation Analysis: Whether a mobile phone can replace a hardwired phone for consumers or individual business users depends on several factors, including the quality of cellular service in the user's area and what services the individual needs. In some cases, a mobile phone can make sense as the main or only phone for some individuals or employees.
The Advantages of Mobility
If service quality is adequate, mobile phones offer several potential advantages, including:
Data services: More advanced digital wireless systems, available for some time in Europe and parts of Asia, and becoming more available in N
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For general office use, mobile phones have the following additional disadvantages:
User Action: Despite price parity, "mobile phone as the only phone" will work for only a small segment (10%) of the corporate population. However, as mobile pricing continues to decline and networks and devices improve, this option will become more viable for a larger audience. In three years, mobile phones as the only phone will make sense for 50% of remote mobile or always-connected users.
META Group analysts Peter Firstbrook, Elizabeth Ussher, Don Carros, Leif-Olof Wallin, Jack Gold, Terry Suttles, Brian Burke, Joaquin Potel, Jeffrey Mann, Andreas Bitterer, William Zachmann, Dale Kutnick, and Val Sribar contributed to this article.