Newsletters:
'Convergence' Tag Index
Trusting the Business to Drive Technology?
Faisal Hoque | Published Jan 12, 2012

You have to get board-level involvement if you want a strategy that informs what you do tactically, writes Faisal Hoque of BTM Corp.


Tags:IT management,convergence,BTM Corp,CIO Leadership,board of directors
Surviving the Intersection of IT, the Economy and Business
Faisal Hoque | Published Dec 9, 2009
Innovation, agility, transformation ... these are no longer just buzzwords but the outlines of a IT/business survival guide, writes CIOUpdate columnist Faisal Hoque of BTM Corp.
Tags:convergence,recession,IT/bus alignment,BTM Corp,survival
QoE: The New Next-Gen IT Trend
Pam Baker | Published Dec 16, 2008
With a tight economy, companies are looking to hold on to customers any way they can.
Tags:CRM,convergence,Customer satisfaction,CRM 2.0,QoE
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