Newsletters:
'It Service Management' Tag Index
A Tale Of Two Infrastructures: Security and the Cloud
Geoff Webb | Published Sep 6, 2011

As companies rush to embrace cloud security will be just another after thought , writes Geoff Webb of Credant Technologies.

 


Tags:Cloud,cloud security,IT security,information security,IT service management,Credant
Amazon, the Media, and the Future of Cloud
Dennis Drogseth | Published Apr 26, 2011
While problematic, Amazon's recent EC2 outage was not as surprising as the media's hype cycle makes it out to be, writes CIOUpdate columnist Dennis Drogseth of EMA.
Tags:Amazon EC2,Cloud,IT service management,IT/Business Alignment,IT confidence
How To Maximize Your IT Service Management Investment
David Mainville | Published Jun 11, 2010
It’s more than a matter of faith, writes CIOUpdate guest columnist David Mainville of Consulting-Portal.
Tags:ROI,ITIL,ITSM,IT service management,Mainville
Moving Beyond IT Service Management: ESM and ITIL v3
John Ryan | Published Apr 6, 2010
Enterprise service management (ESM) is the set of ITIL-aligned tools, processes, and people that ensure IT services are directly linked to the needs and objectives of the business, writes CIOUpdate guest columnists John Ryan and Mark Lees of CSC.
Tags:ITIL,ITIL v3,CSC,IT service management,business service management
IT Offers






IT Offers