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'Managing Expectations' Tag Index
When it Comes to IT Value User Opinion Doesn't Matter
Hank Marquis
|
Published Mar 1, 2010
User opinion is not what should be most important in IT-business alignemnt. It is not the role of the IT to manage users' expectations, writes
CIOUpdate
columnist Hank Marquis of Global Knowledge.
Tags:
users
,
IT strategy
,
Marquis
,
IT/Business Alignment
,
managing expectations
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