Newsletters:
'Service Management' Tag Index
Sourcing: Keep it Simple and Standard
Max Staines | Published May 24, 2011
The benefits of utility computing (aka, cloud, SxxS, shared services, etc.) are only obtained with careful change management practices, writes CIOUpdate columnist Max Staines of Compass Management Consulting.
Tags:Cloud,SaaS,IT spending,service management,utility computing
Is Your Organization Ready for the Cloud?
Faisal Hoque | Published Jul 14, 2010
The cloud will transform how traditional IT departments are viewed, function and valued, writes CIOUpdate columnist Faisal Hoque of BTM Corp.
Tags:Cloud,value,BTM Corp,service management,Bus/IT Alignment
10 Tips for Maximizing Your BSM Investments
Dennis Drogseth | Published Jan 4, 2010
While no single market can define the future of IT as a whole, BSM is probably the closest, writes CIOUpdate columnist Dennis Drogseth of Enterprise Management Associates.
Tags:EMA,BSM,Drogseth,SLM,service management
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