The CIO needs to get ahead of the business users and offer an equivalent or better solution that not only meets people's needs but also forms part of the corporate strategy.
It is all about minimizing risks.
The first and greatest risk is that your business hard won ISO-27001 security accreditation will be flushed away in an instant. These apps run roughshod over security policies and accreditation.
Some of you are reading this and thinking that it is no different from the issues of USB sticks and external hard disks. That is true but, we as the IT community, have hardly got a real handle on that issue either. The benefit with physical devices is that they eventually end up gathering dust in cupboards. The challenges with file sync apps run deeper:
So what are the options for a CIO? There are broadly three:
No matter what they do, CIOs need to get on with it. Every day that goes by the problem gets worse and it will be harder and harder to wean users off their favorite cloud if that's what you want to do.
Ian Gotts is the author of six books including, Common Approach, Uncommon Results; Why Killer Products Dont Sell; and two Thinking of books on cloud computing. He is a prolific blogger with a rare ability to make the complex seem simple, which makes him a sought-after and entertaining conference speaker. His book, Thinking of ... Offering a Cloud Solution? Ask the Smart Questions, articulates the opportunities and the challenges ISVs face in their transition to the cloud.